Workshop Bookings
We offer two types of booking. "Same day services" are booked in a few days ahead and are turned around the day of your visit. Non-urgent jobs can be booked in anytime with very little notice and are generally turned around within 1-3 days.
You can book your service using the calendar below (the times are taken to be approximate, it's fine to book for 9:10am and arrive at 9:00am) or alternatively just call us (09 368 5899) and we'll find you a spot.
Same Day Service Booking Calendar:
Workshop drop off bookings - up to 3 days turnaround
E-bikes $109*; Cargo $129*
Basic Checkover
Ideal as an annual checkup for bikes that have been kept well and do not require any parts replaced.
- Full mechanical inspection/WOF of your e-bike
- Light clean of frame/wheels
- E-bike software update and report (Bosch/Shimano)
- Cleaning and lubrication of drivetrain
- Adjustment of brakes and gears as required
- Pump Tyres
- Test Ride
*Labour charges apply for any additional work or parts fitting
E-bikes $199; Cargo $249
General Service
Ideal as an annual service for e-bikes in regular use that require new parts or are not riding as well as they used to
- Eco-safe bike clean with parts washer to entire frame and wheels
- True wheels front and rear
- Gear & brake service
- Clean and lube chain, derailleur and cabling
- Motor covers removed, areas all cleaned and inspected - (If applicable)
- E-bike software update and report (Bosch/Shimano)
E-bikes $349; Cargo $399
Major Service
Ideal for heavily used e-bikes that battle the roads daily. This service performs everything included in the general service and then goes deeper. Individual components of your bike parts are serviced:
- Hub motors and internal hub gears are opened up and cleaned/lubed.
- Mid-drive motors are taken off the bike and connectors cleaned.
- Tyres, tubes and rim tape all come off during wheel trueing
- Clutches inside derailleurs are serviced.
- Battery mounts are aligned
- Headsets are opened and inspected
- Full brake bleeds with new fluid
Recommended every 10,000km
E-bike $599; Cargo $699
Strip and Rebuild
Andy's specialty - the deep clean of e-bikes, this will see every single piece of your e-bike removed, cleaned by hand in our eco-safe parts washer and installed to correct torque settings. This is in addition to all items in the Major Service.
Recommended every 20,000km or for anyone who feels that their e-bike is not at its potential and finds themselves second guessing its build quality. Factories are places of mass production after all.
Other services
- Tube/tyre change $40-$70
- Tannus Armour install - from $50
- Install brake pads - from $40
- Wheel True - from $60
- Wheel Build - $150-$250
- Internal Gear Hub Service - from $60
- Electric Issue Diagnosis - from $40
- Pack bike into a box for travel or freight - $99
- Reassembly of bike after travel or freight - $99
- Assembly of a new e-bike - $149
- Safety Check - $69
- Insurance assessment/quote - $69
- Pre-sale inspection report for sellers (with bike) - $79
- Pre-sale inspection report for buyers (desktop) - $39
EBT workshop in action
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Maurice
Maurice's videosOwner & E-bike Evangelist.
Founded Glow Worm Bicycles in 2010, Omafiets Bicycles in 2012 and Electric Bike Team in 2015
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Liz
E-bike Evangelist.
Cargo bike mum and at EBT since 2024. You'll see Liz on Thursdays, Fridays and Saturdays.
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Ben
Ben's videoMechanic.
Practical, handy and multi-skilled, fixing his own and other bikes for years. At EBT since 2024
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Alex
Alex's blogE-bike Evangelist & Mechanic.
Bike advocate since the fall of Empire, architect of Tumeke Cycle Space. At EBT since 2017
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Andy
Andy's videoWorkshop Manager.
Meticulous, thorough and tidy. Riese and Muller owner and specialist, Brompton sage.
At EBT since 2018
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Helen
Helen's blogE-bike Evangelist.
Auckland bike advocate, lover of all e-bikes. At EBT since 2024. Helen is in store Mondays, Tuesdays & Saturdays. Please bring dogs!
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Hiko
Mechanic.
Brompton enthusiast, roadie and motorbiker. Specialist in e-bike diagnosis and repairs.
At EBT since 2020
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Lucy
Lucy's ghost bike projectE-bike Evangelist.
Daily biker and e-biker, environmentalist personally and professionally, talented engineer. You'll mainly see Lucy here in winter
29 East Street Eden Terrace, Auckland
Mon-Fri 9AM-6PM - Sat 10AM-4PM
09 368 5899
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