Workshop Bookings

We offer two types of booking. "Same day services" are booked in a few days ahead and are turned around the day of your visit. Non-urgent jobs can be booked in anytime with very little notice and are generally turned around within 1-3 days.

You can book your service using the calendar below (the times are taken to be approximate, it's fine to book for 9:10am and arrive at 9:00am) or alternatively just call us (09 368 5899) and we'll find you a spot.

Same Day Service Booking Calendar:

   


     

Workshop drop off bookings - up to 3 days turnaround

E-bikes $109*; Cargo $129*

Basic Checkover

Ideal as an annual checkup for bikes that have been kept well and do not require any parts replaced.

  • Full mechanical inspection/WOF of your e-bike
  • Light clean of frame/wheels
  • E-bike software update and report (Bosch/Shimano)
  • Cleaning and lubrication of drivetrain
  • Adjustment of brakes and gears as required
  • Pump Tyres
  • Test Ride

*Labour charges apply for any additional work or parts fitting

Book now

E-bikes $199; Cargo $249

General Service

Ideal as an annual service for e-bikes in regular use that require new parts or are not riding as well as they used to

  • Eco-safe bike clean with parts washer to entire frame and wheels
  • True wheels front and rear
  • Gear & brake service
  • Clean and lube chain, derailleur and cabling
  • Motor covers removed, areas all cleaned and inspected - (If applicable)
  • E-bike software update and report (Bosch/Shimano)
Book now

E-bikes $349; Cargo $399

Major Service

Ideal for heavily used e-bikes that battle the roads daily. This service performs everything included in the general service and then goes deeper. Individual components of your bike parts are serviced:

  • Hub motors and internal hub gears are opened up and cleaned/lubed.
  • Mid-drive motors are taken off the bike and connectors cleaned.
  • Tyres, tubes and rim tape all come off during wheel trueing
  • Clutches inside derailleurs are serviced.
  • Battery mounts are aligned
  • Headsets are opened and inspected
  • Full brake bleeds with new fluid

Recommended every 10,000km

Book Now

E-bike $599; Cargo $699

Strip and Rebuild

Andy's specialty - the deep clean of e-bikes, this will see every single piece of your e-bike removed, cleaned by hand in our eco-safe parts washer and installed to correct torque settings. This is in addition to all items in the Major Service.

Recommended every 20,000km or for anyone who feels that their e-bike is not at its potential and finds themselves second guessing its build quality. Factories are places of mass production after all.

Book now

Other services

  • Tube/tyre change $40-$70
  • Tannus Armour install - from $50
  • Install brake pads - from $40
  • Wheel True - from $60
  • Wheel Build - $150-$250
  • Internal Gear Hub Service - from $60
  • Electric Issue Diagnosis - from $40
  • Pack bike into a box for travel or freight - $99
  • Reassembly of bike after travel or freight - $99
  • Assembly of a new e-bike - $149
  • Safety Check - $69
  • Insurance assessment/quote - $69
  • Pre-sale inspection report for sellers (with bike) - $79
  • Pre-sale inspection report for buyers (desktop) - $39

EBT workshop in action

  • Maurice

    Owner & E-bike Evangelist.

    Founded Glow Worm Bicycles in 2010, Omafiets Bicycles in 2012 and Electric Bike Team in 2015

    Maurice's videos 
  • Liz

    E-bike Evangelist.

    Cargo bike mum and at EBT since 2024. You'll see Liz on Thursdays, Fridays and Saturdays.

  • Ben from EBT fixing a bike wheel

    Ben

    Mechanic.

    Practical, handy and multi-skilled, fixing his own and other bikes for years. At EBT since 2024

    Ben's video 
  • Alex

    E-bike Evangelist & Mechanic.

    Bike advocate since the fall of Empire, architect of Tumeke Cycle Space. At EBT since 2017

    Alex's blog 
  • Andy

    Workshop Manager.

    Meticulous, thorough and tidy. Riese and Muller owner and specialist, Brompton sage.

    At EBT since 2018

    Andy's video 
  • Helen

    E-bike Evangelist.

    Auckland bike advocate, lover of all e-bikes. At EBT since 2024. Helen is in store Mondays, Tuesdays & Saturdays. Please bring dogs!

    Helen's blog 
  • Hiko

    Mechanic.

    Brompton enthusiast, roadie and motorbiker. Specialist in e-bike diagnosis and repairs.

    At EBT since 2020

  • Lucy

    E-bike Evangelist.

    Daily biker and e-biker, environmentalist personally and professionally, talented engineer. You'll mainly see Lucy here in winter

    Lucy's ghost bike project 
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